Ajax Superior Kit 22 | Hub 2 (2G Sim/Ethernet) | SpaceControl, MotionCam (PhOD), DoorProtect & Sirens | Choice of White or Black

FAQs

What is the difference between Ajax Kit 22 Superior and Kit 23 Superior?

The primary difference between Kit 22 and Kit 23 lies in the user interface for system control. Ajax Kit 22 Superior includes two SpaceControl wireless key fobs with dedicated buttons for arming, disarming, night mode, and panic alerts, providing convenient one-touch operation without requiring PIN codes or smartphones. Ajax Kit 23 Superior replaces the two key fobs with one Superior KeyPad Plus S touch keypad supporting DESFire contactless cards/key fobs and multiple PIN code types including user codes, duress codes, and access codes. Kit 23 offers more sophisticated access control suitable for facilities requiring detailed user authentication and audit trails, while Kit 22 provides simpler operation ideal for residential installations or users preferring physical key fob control. Both kits contain identical components otherwise: Hub 2 (2G), two MotionCam S detectors, one DoorProtect S contact, Superior StreetSiren DoubleDeck S outdoor siren, and Superior HomeSiren S indoor siren. The choice depends on whether the installation prioritizes convenience (Kit 22) or advanced access management (Kit 23).

How do the SpaceControl key fobs work and what features do they provide?

The SpaceControl wireless key fobs communicate with the Hub 2 via encrypted Jeweller protocol at ranges up to 2,000 meters in open space. Each key fob features four buttons: arm (activates full security mode), disarm (deactivates security), night mode (partial arming for perimeter protection while occupants remain inside), and panic (triggers immediate alarm to monitoring station and users). The panic button can be configured to activate silently (covert distress signal) or audibly (activating sirens), and can trigger automation scenarios such as turning on lights or unlocking doors. Key fobs support assignment to specific security groups in multi-zone systems, allowing users to control only authorized areas. Battery life extends up to 7 years from a single CR2032 battery under typical usage. When key fobs are used to arm/disarm the system, all events are logged with timestamps and transmitted to Ajax apps and monitoring stations. Users can be assigned personal key fobs with their actions tracked individually for accountability. The key fobs provide convenient system control for users who may not carry smartphones or prefer physical devices over app-based operation.

Can additional key fobs or other access control devices be added to this system?

Yes, the Ajax Kit 22 Superior can be expanded with additional SpaceControl key fobs, Pass contactless cards, Tag key fobs, or Superior KeyPad Plus keypads depending on facility requirements. The Hub 2 (2G) supports up to 50 user accounts, each of which can be assigned multiple access devices including key fobs, contactless cards, or PIN codes. Additional SpaceControl key fobs are purchased separately and paired to the system by scanning their QR codes in the Ajax app. For facilities requiring more sophisticated access control after initial installation, Superior KeyPad Plus keypads can be added to provide PIN code authentication, duress codes, and support for DESFire encrypted contactless cards offering 128-bit security. The system’s flexibility allows starting with simple key fob control in Kit 22 then adding keypads or contactless cards as security requirements evolve. Mixed authentication methods can coexist in the same system, with some users accessing via key fobs while others use keypads or smartphone apps. All access events regardless of method are logged centrally with user identification and timestamps for comprehensive audit trails.

How does photo verification work with the MotionCam S detectors?

The Superior MotionCam S (PhOD) detectors combine traditional PIR motion sensing with visual alarm verification. When armed motion detectors identify movement, they instantly send an alarm to the Hub 2 while simultaneously capturing a series of photographs (1-5 images) that are transmitted to Ajax apps via the Wings wireless protocol. The system delivers photos in resolutions ranging from 160×120 to 640×480 pixels with transmission times as fast as 7 seconds for lower resolution images. The “PhOD” designation indicates “Photo on Demand” support, enabling authorized users to request visual verification anytime through the Ajax app regardless of system arm status. Additional features include photo by schedule (automatic capture at specified times), photo by scenario (triggered by other system events like door contact activation), and photo by arming/disarming (verification when security modes change). An integrated IR illuminator enables black and white photography in low-light conditions. All photo data is encrypted throughout transmission and stored in Ajax Cloud with access controlled through granular privacy settings determining which users can view images. Photos are presented as animated series showing movement progression, helping distinguish genuine intrusions from false alarms caused by environmental factors.

What communication channels does the Hub 2 (2G) support and how does failover work?

The Hub 2 (2G) maintains connectivity through three independent communication channels: Ethernet (up to 100 Mbps), and two 2G SIM card slots supporting different mobile network operators. Communication channels operate in parallel to maximize system reliability, with most data transmitted via Ethernet when available. Automatic failover switching between Ethernet and SIM cards occurs within seconds when a primary connection fails. The hub continuously monitors all communication paths and instantly switches to alternative channels if one becomes unavailable due to internet outage, cable damage, or network issues. Between the two SIM card slots, switching occurs within 4 minutes, while switching between Ethernet and cellular occurs instantly. This redundancy ensures alarm notifications reach security companies and end users even during infrastructure failures. The hub also monitors for communication jamming attempts and notifies users if radio frequency interference is detected. Battery backup (Li-ion 2 Ah) provides up to 16 hours of autonomous operation during mains power failure when Ethernet is disabled, allowing continued system operation and cellular communication during blackouts. Users can configure which SIM card serves as primary and which as backup, and monitor cellular data consumption through Ajax apps.

Is this kit expandable and what is the maximum system capacity?

The Ajax Kit 22 Superior is highly expandable within the Hub 2 (2G) capacity of up to 100 connected devices. The system supports combining devices from all Ajax product categories including additional intrusion protection devices (both Superior and Baseline lines), video surveillance components (up to 25 cameras or NVRs), fire and life safety detectors, and comfort/automation devices. Specific device limits include up to 10 sirens or keypads with built-in sirens, and up to 5 radio signal range extenders to overcome signal obstacles in large facilities. The hub supports up to 50 user accounts with customizable access rights, 9 security groups for independent zone management, and 32 automation scenarios for programmable system responses. Ajax’s range extenders can boost wireless coverage to 2,000 meters, enabling protection of multi-building campuses or facilities with thick walls and metal structures. Superior and Baseline product lines are fully compatible, allowing installers to optimize system design by deploying Superior devices where enhanced certifications are required while using cost-effective Baseline components elsewhere. Common expansions include adding Superior KeyPad Plus keypads for PIN code access, additional motion detectors for comprehensive coverage, glass break detectors, water leak sensors, and smoke detectors. The system architecture supports gradual expansion as facility requirements evolve, with new devices added remotely through QR code scanning in Ajax apps.

What certifications does this system hold and what do they mean for compliance?

The Ajax Kit 22 Superior components hold comprehensive certifications ensuring compliance with European and international security standards. EN 50131 Grade 2 (Security Grade 2) classification indicates the system meets requirements for residential and small commercial premises with medium security risk, protecting against intruders with limited knowledge and tools. PD 6662:2017 certification confirms compliance with the Code of Practice for the design, installation, commissioning and maintenance of intruder and hold-up alarm systems in the United Kingdom, required by many UK insurance companies and regulatory bodies. Individual components hold additional certifications including Radio Equipment Directive (RED) for wireless communication compliance, Electromagnetic Compatibility Directive (EMC) confirming devices don’t interfere with other electronics, and Restriction of Hazardous Substances Directive (RoHS) verifying environmental compliance. The IP54 ingress protection rating on Superior StreetSiren DoubleDeck S certifies protection against dust ingress and water spray from all directions, essential for reliable outdoor operation. These certifications enable the Kit 22 Superior to meet requirements for police-monitored security systems, insurance-mandated installations, and facilities in regulated industries requiring documented compliance with recognized security standards. All certifications are issued by accredited third-party testing laboratories including TREZOR TEST and maintained through ongoing quality management systems.