Ajax Hub 2 (2G) Jeweller
Summary
The Ajax Hub 2 (2G) Jeweller is a professional security system control panel featuring three communication channels: Ethernet and two 2G SIM cards. This reliable hub supports photo verification provided by detectors of the MotionCam series and ensures guaranteed connectivity through parallel communication channels with automatic switching between them in seconds.
Utilising the same advanced dual radio protocol system as its 4G counterpart, the Hub 2 (2G) employs Jeweller and Wings proprietary protocols working in parallel to guarantee instant data delivery. The Jeweller protocol handles alarms, events, and readings with up to 2,000m range, whilst Wings manages photo transmission and large data packages with up to 1,700m range, both featuring encryption and device authentication.
Designed for hassle-free installation, the Hub 2 (2G) is ready to operate straight out of the box with no need to disassemble the enclosure. With 99.99% server availability through AWS data centres and intuitive Ajax apps for remote configuration, this hub provides comprehensive control whilst supporting up to 100 wireless Ajax devices, making it ideal for medium-scale security installations requiring reliable 2G cellular backup connectivity.
Features
- Triple communication redundancy with Ethernet and dual 2G SIM cards
- Supports photo verification from MotionCam series detectors
- Free over-the-air software updates for continuous improvement
- Direct connection to CMS for professional monitoring
- Integration with third-party CCTV cameras and DVRs
- Multi-channel user notifications via push, calls, and SMS
- Dual radio protocols: Jeweller (2,000m range) and Wings (1,700m range)
- Encrypted two-way radio communication with device authentication
- Frequency hopping against radio interference and signal interception
- Automatic power adjustment of radio transmitters
- Real-time notifications about jamming and connection loss
- Built-in backup battery providing up to 16 hours autonomous operation
- Rapid connection loss detection: Ajax Cloud in 1 minute, devices in 36 seconds
- Tamper alarm protection for enhanced security
- Remote configuration via intuitive Ajax mobile and desktop apps
- 99.99% server availability through AWS data centres
- Hassle-free installation with SmartBracket panel system
- Quick connection and setup with QR code pairing
- Support for up to 100 wireless Ajax devices
- Up to 5 range extenders and 10 sirens or keypads with built-in siren
- 50 users and 25 cameras or DVRs
- 32 automation scenarios and 9 security groups
- Photo verification support for enhanced alarm verification
FAQ
What is the difference between the Hub 2 (2G) and Hub 2 (4G)?
The Hub 2 (2G) uses 2G cellular networks (GSM900/DCS1800) for backup communication, whilst the 4G version supports 2G, 3G, and 4G/LTE networks. Please note that 2G/3G networks have been shut down in some regions or are planned to be disabled soon, so consider your local network availability when choosing.
How does the hassle-free installation work?
The hub is ready to operate straight out of the box with no need to disassemble the enclosure. Using the SmartBracket panel, installers can effortlessly mount the hub on walls or ceilings. Setup involves connecting power and internet, pairing with Ajax apps via QR code, and adding devices.
Can I monitor and control the system remotely?
Yes, the hub connects to Ajax apps and security companies via secure channels through Ajax Cloud servers with 99.99% availability. You can remotely configure the system and receive all device information from anywhere with internet access using smartphone or PC applications.
How many devices can be connected to the Hub 2 (2G)?
The Hub 2 (2G) supports up to 100 wireless Ajax devices, including up to 5 range extenders and up to 10 sirens or keypads with built-in sirens. It can accommodate 50 users, 25 cameras or DVRs, and manage 32 automation scenarios across 9 security groups.
What communication protocols does the system use?
The hub uses two proprietary protocols: Jeweller for transmitting alarms, events, and readings with up to 2,000m range, and Wings for photos and large data packages with up to 1,700m range. Both protocols feature encryption, authentication, and work in parallel for guaranteed data delivery.
Is this suitable for professional monitoring applications?
Yes, the Hub 2 (2G) is certified to EN 50131 Grade 2 standards and supports multiple CMS connection protocols including SurGard (Contact ID), SIA (DC-09), ADEMCO 685, and other proprietary protocols, making it ideal for professional security monitoring.
How quickly does the system detect problems and what backup power is available?
The system detects loss of connection with Ajax Cloud in 1 minute and with devices in 36 seconds. The built-in Li-Ion backup battery provides up to 16 hours of autonomous operation during power outages.
Specifications
- Compliance Standards : EN 50131 (Grade 2), PD 6662:2017, NIST (AES-128)
- Communication Technology : Jeweller and Wings proprietary protocols
- Jeweller Communication Range : Up to 2,000m in open space
- Wings Communication Range : Up to 1,700m in open space
- Frequency Bands : 866.0-866.5 MHz, 868.0-868.6 MHz, 868.7-869.2 MHz, 905.0-926.5 MHz, 915.85-926.5 MHz, 921.0-922.0 MHz (depends on sales region)
- Ethernet Connection : 8P8C slot, up to 100 Mb/s
- Cellular Network : 2 slots for micro-SIM cards
- 2G Support : GSM900/DCS1800 (B3/B8)
- Connected Devices : Up to 100 wireless Ajax devices
- Range Extenders : Up to 5
- Sirens/Keypads : Up to 10 sirens or keypads with built-in siren
- Maximum Users : 50
- Camera/DVR Integration : 25 maximum
- Automation Scenarios : 32
- Security Groups : 9
- Photo Verification : Supported
- CMS Protocols : SurGard (Contact ID), SIA (DC-09), ADEMCO 685, and other proprietary protocols
- Main Power Supply : 100-240V~, 50/60 Hz
- Backup Battery : Built-in Li-Ion 2Ah, up to 16 hours autonomous operation
- Operating Temperature : -10°C to +40°C
- Operating Humidity : Up to 75%
- Protection Class : IP20
- Enclosure Colours : White, Black
- Dimensions : 163 × 163 × 36 mm
- Weight : 362g
- Server Availability : 99.99% (AWS data centres)
- Cloud Connection Detection : Loss detected in 1 minute
- Device Connection Detection : Loss detected in 36 seconds
- Installation Method : SmartBracket panel (hassle-free, no enclosure disassembly required)
- Complete Set Includes : Hub 2 (2G) Jeweller, Power cable, Ethernet cable, SIM card (depends on region), Installation kit, Quick start guide
Downloads
- Datasheet (Adobe PDF)
