Ajax KeyPad Outdoor Jeweller | Wireless Outdoor Keypad | Card/Tag Reader, IP66

FAQs

What authentication methods does KeyPad Outdoor Jeweller support?

The keypad supports four authentication methods: Pass cards and Tag key fobs using DESFire® technology, smartphones via Bluetooth Low Energy (BLE 4.2 or later), and various types of access codes including keypad codes, user codes, keypad access codes, and RRU codes for rapid response units.

Can KeyPad Outdoor Jeweller be installed outdoors?

Yes, the KeyPad Outdoor Jeweller features an IP66-rated enclosure specifically designed for both outdoor and indoor installation. It operates in temperatures from -25°C to +60°C and humidity up to 80%, making it suitable for harsh environmental conditions.

How long does the battery last?

The keypad operates for up to 3 years on two pre-installed CR123A batteries with automatic low battery notifications. An optional external power supply (10.5–14 V⎓) can also be connected, with batteries serving as backup power.

What is the maximum communication range?

KeyPad Outdoor Jeweller communicates with the hub or range extender up to 1,700 meters (5,550 feet) in open space using the Jeweller radio protocol. The actual range depends on the installation environment and potential obstacles.

How many access codes can be programmed?

The number of codes depends on your hub model. The keypad supports up to 200 personal codes for registered users, up to 99 codes for unregistered users, 1 keypad code, and up to 200 personal duress codes. It also supports 1 keypad duress code and RRU codes for security response teams.

What is the dual operating mode feature?

KeyPad Outdoor Jeweller features primary and secondary operating modes. Each mode can be configured independently for different functions: Switch armed mode (security control), Manage automation devices (control smart home devices), or Start entry delay (bypass keypad function). Users switch between modes by long-pressing the OK button.

Can the keypad control automation devices?

Yes, when configured in Manage automation devices mode, the keypad can control one automation device or execute a scenario with multiple devices. For example, it can open garage doors, control smart locks, or turn off all lights at once.

What happens if someone tries to guess the code?

If an incorrect code is entered or unverified access device is used three times within 1 minute, the keypad automatically locks for a configurable period (3 to 180 minutes). During this time, all codes and access devices are ignored, and system users receive unauthorized access notifications.

Does the keypad support two-factor authentication?

Yes, the Authorization confirmation with a passcode feature enables two-factor authentication, requiring users to first present an access device (Pass, Tag, or smartphone) and then enter a passcode to confirm their authorization.

How do I know if the system is armed or disarmed?

The keypad provides multiple status indicators: the Ajax logo LED lights up red when armed and green when disarmed, the built-in buzzer provides audio confirmation of mode changes, and the backlight illuminates during interactions. The specific indication behavior can be customized in the keypad settings.

Can I use my smartphone to control the system through the keypad?

Yes, smartphones with the Ajax Security System app and Bluetooth Low Energy (BLE 4.2 or later) can be used for authentication. Simply enable Bluetooth on the keypad and in the app, unlock your phone, and present it to the keypad’s reader. For optimal performance, configure the Geofence feature in the app.

What is a duress code and how does it work?

A duress code allows users to simulate normal system disarming while secretly triggering a silent alarm. When entered, the system appears to disarm normally (including visual and audio feedback), but simultaneously alerts the security company and all users of a duress situation.

How many keypads can be added to one hub?

You can add up to 50 keypads with built-in buzzers to a single hub. However, it’s important to note that the keypad’s buzzer is designed for notifications only, not as a replacement for dedicated Ajax sirens.

Can Pass and Tag devices work with multiple hubs?

Yes, both Pass and Tag can be registered to up to 13 different hubs simultaneously. This allows users to control security systems at multiple locations with the same access device.

What is the Chime on opening feature?

Chime on opening provides a short beep notification when opening detectors are triggered while the system is disarmed. This is useful for applications like retail stores, where staff need to be alerted when someone enters, without setting off a full alarm.

Does the keypad work during a power outage?

Yes, the keypad operates independently on battery power (up to 3 years on two CR123A batteries). If an external power supply is connected and power is lost, the keypad automatically switches to battery power without interruption to functionality.

Can I control individual groups with the keypad?

Yes, when Group mode is enabled on your hub, you can configure the keypad to control specific security groups. This allows selective arming/disarming of different areas, such as controlling perimeter security separately from interior zones.

How secure is the wireless communication?

KeyPad Outdoor Jeweller uses the Jeweller radio protocol with end-to-end encryption for all data transmission. The protocol includes device authentication to prevent spoofing, frequency hopping to prevent jamming, and regular polling to verify device status and connection integrity.

What is the Start entry delay (bypass keypad) function?

This function allows the keypad to act as a bypass device, activating an entry delay so users have additional time to reach and disarm the system using a main keypad. This is useful for providing extended entry time through multiple access points.