Lexicomm AssistCall Call Plate in Stainless Steel

FAQ

When can call plates be used instead of pull cords?

Call plates should only be used in applications where pull cords are unsuitable, and Building Control should be consulted first as only pull cords are typically recommended in Building Regulations. Each application requires individual assessment and approval from the relevant authority.

What are the mounting height requirements for call plates?

Call plates should be mounted between 800mm to 1000mm from the floor, with a lower call button mounted at 100mm from the floor where required. This ensures accessibility for users in wheelchairs and those with different mobility requirements.

How many call plates can be connected on a single circuit?

There is a maximum of 6 call plates that can be installed on a single line. The system is designed so that the last one operated will register, allowing for identification of the specific activation point when multiple plates are installed.

How does the call plate provide confirmation when activated?

Pressing the button once will activate the alarm, and the unit will illuminate with a blue indicator and sound to confirm the alarm state. This provides immediate feedback to the user that their emergency call has been successfully registered.

What makes the call button accessible for visually impaired users?

The call plate features a Braille enhanced call button, ensuring it meets accessibility requirements for visually impaired users. Combined with the brushed stainless steel finish, this provides both tactile identification and compliance with accessibility standards.

Can call plates be mixed with other AssistCall devices on the same circuit?

Yes, call plates can be wired with other AssistCall devices using standard two core cable in any order. Each plate has two sets of two part terminals allowing simple connections, but the 6-device maximum applies specifically to call plates on the line.