Lexicomm AssistCall Call Cancel Plate in White

FAQ

When can call/cancel plates be used instead of pull cords and separate devices?

Call/cancel plates should only be used in applications where pull cords are unsuitable, and Building Control should be consulted first as only pull cords are typically recommended in Building Regulations. They’re ideal where space is limited and dual functionality is required in a single device.

How does the dual call/cancel functionality operate?

The operation is simple and intuitive: pressing the button once will activate the alarm with blue indication and sound confirmation. Pressing the button a second time will cancel the alarm. This eliminates the need for separate call and cancel devices.

How many call/cancel plates can be installed on a single circuit?

There is a maximum of 2 call/cancel plates that can be installed on a single dedicated circuit. These must be wired directly back to a Lexicomm EVC panel or AssistCall controller, not daisy-chained with other device types.

What are the mounting height requirements for call/cancel plates?

The call/cancel button should be mounted between 800mm to 1000mm from the floor, with a lower button mounted at 100mm from the floor where required. This ensures accessibility for users in wheelchairs and those with different mobility requirements.

What makes the call/cancel button accessible for visually impaired users?

The device features a Braille enhanced call button, making it fully accessible for visually impaired users. The white polycarbonate construction also provides clean tactile identification, ensuring compliance with accessibility standards.

Can call/cancel plates be mixed with other AssistCall devices?

Call/cancel plates require a dedicated circuit wired directly to the controller and cannot be mixed with other AssistCall devices on the same circuit. The wiring is standard two core cable, but the circuit configuration is specific to this device type.

What are the advantages of using a call/cancel plate over separate devices?

The main advantages are space efficiency (single device vs two separate plates), simplified installation (one mounting point), reduced wiring complexity, and intuitive operation with single button providing both call and cancel functions in a clean white aesthetic.